Privacy Policy for Access HealthCare Multi-Specialty Group

At Access HealthCare Multi-Specialty Group (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://access-healthcare.net, use our services, or otherwise interact with us.


Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and other identifying details provided voluntarily via forms or appointment requests.
  • Health Information: Only if voluntarily submitted by you via a secure form, consistent with HIPAA standards.
  • Technical Information: IP address, browser type, pages visited, and other usage data collected via cookies or analytics tools.


How We Use Your Information

We use your information to:

  • Respond to inquiries or appointment requests
  • Provide medical services and support
  • Send updates or communications (with your consent)
  • Improve our website functionality and user experience
  • Comply with legal and regulatory requirements


How We Share Your Information

We do not sell or rent your personal data. Your information may be shared with:

  • Medical professionals for care coordination
  • Service providers (e.g., hosting, email systems) under confidentiality agreements
  • Law enforcement or regulatory bodies if required by law


Third-Party Collection of Information

This Privacy Policy applies only to data we collect directly from you. If you choose to interact with third-party websites or platforms (e.g., social media, external scheduling services), their data practices apply. We do not control these third-party sites and encourage you to review their privacy policies before disclosing information.

We are not responsible for the actions or policies of third parties with whom you share your data, even if they are linked to or referenced by our website.


Cookies & Tracking Technologies

We and our trusted partners use cookies and related technologies to enhance your experience when visiting our website.

A cookie is a small data file placed on your device. Cookies help enable key functionality, remember your preferences, improve performance, and deliver relevant advertising. The types of cookies used include:

  • Session Cookies: Temporary files deleted when your browser closes, allowing normal use of the site.
  • Persistent Cookies: Stored across visits to remember settings or logins.
  • Third-Party Cookies: Set by services like analytics providers or advertisers.

Cookies do not typically contain personal information, but we may link cookie data to personally identifiable data you voluntarily provide.

You can manage or remove cookies through your device settings, but disabling them may affect your user experience.


Google Analytics

We use Google Analytics to understand how users interact with our website. Google collects information such as page visits, device types, and usage patterns. We do not combine Google Analytics data with personally identifiable information.

Google's collection and usage of data are governed by their Terms of Use and Privacy Policy. You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.


Marketing Communications

We may use your personal information to send you marketing materials, including emails, calls, or texts about services we think you'll find useful. You can opt out at any time.

Even if you unsubscribe, we may still contact you for administrative purposes (e.g., appointments, policy updates).


Minors

Our services are not designed for children under 18. We do not knowingly collect information from minors without parental consent. If you believe your child has submitted data without your permission, contact us at 434.316.7199.


HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) regarding the confidentiality and protection of your health information. Any information you provide through patient forms, appointment requests, or medical inquiries is handled in accordance with HIPAA regulations and internal privacy and security practices.


Your Privacy Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Opt out of marketing communications


To do so, please contact us at:

📞 434.316.7199
📍 Access HealthCare, 2103 Graves Mill Rd, Forest, VA 24551


Data Security

We use technical, administrative, and physical safeguards to protect your data. While no system is 100% secure, we are committed to minimizing risk.


Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.


Do Not Track (DNT) Signals Disclosure

At this time, our website does not respond to Do Not Track (DNT) signals.


Updates or Amendments to This Policy

We may update this policy periodically. Material changes will be effective immediately upon posting. Continued use of our site indicates your consent to the revised terms.


Contact Us

For questions or concerns about this policy, contact:
📞 434.316.7199
📍 Access HealthCare, 2103 Graves Mill Rd, Forest, VA 24551